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Auto service Writer Advisor or Trainee

Midas MILLER

RIVERHEAD, NY

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JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Communication Skills, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, English Language, Health Insurance, Maintenance Services, Multilingual, Performance Metrics, Repair Orders, Sales, Spanish Language, Team Player, Training/Teaching, Vision Plan, Writing Skills
LOCATION
RIVERHEAD, NY
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Dental insurance
  • Flexible schedule
  • Opportunity for advancement
  • Vision insurance

Description of the Role:
We’re looking for an experienced, enthusiastic Service Writer / Advisor who’s passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, and thrive in a fast-paced, KPI-driven environment
— we want you on our team!


Responsibilities:
Greet and assist customers with professionalism and enthusiasm


Write accurate repair orders and communicate clearly with technicians


Track and improve KPIs (sales goals, labor hours, closing rates, CSI)


Educate customers on maintenance and repair recommendations


Ensure every customer leaves confident, informed, and satisfied



Requirements:
2+ years of experience as a Service Writer / Advisor
Willing to Train the right individual who possess a customer first attitude 


Strong customer service, communication, and sales skills





Bilingual (English/Spanish) is a strong plus


Dynamic, motivated, and hospitality-driven personality

About the Company

M

Midas MILLER

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