1971 Thornton Rd., Lithia Springs, GA 30122

Auto Dealership Warranty Administrator

General Motors Experience Required

Are you an experienced auto dealership Warranty Administrator, with General Motors experience, who knows warranty claims inside and out? Do you take pride in accuracy, organization, and getting the job done right the first time?

John Thornton Chevrolet in Lithia Springs, GA is looking for an experienced auto dealership Warranty Administrator, with General Motors experience, to join our growing Service Department and ensure warranty claims are processed accurately and promptly. CDK knowledge is preferred but not required. This is a full-time position with a Monday-Friday work schedule.

What You'll Do:

• Process and submit Chevrolet/manufacturer and extended-service-contract warranty claims.
• Review repair orders for accuracy, completeness, and proper documentation.
• Verify warranty coverage and repair eligibility.
• Submit claims within manufacturer-required deadlines.
• Track claim status and follow up on rejected, returned, or denied claims.
• Correct and resubmit claims when necessary.
• Maintain accurate warranty records and documentation.
• Reconcile warranty receivables and assist with outstanding claims.
• Work closely with Service Advisors, Technicians, Parts, and management.
• Stay up to date on manufacturer warranty policies and procedures.
• Assist with warranty audits and provide supporting documentation.
• Help ensure the dealership receives proper reimbursement for warranty repairs.

We're Looking For:

Someone who is experienced in General Motors warranty administration, organized, detail-oriented, and dependable.

Our ideal candidate has:

• Previous General Motors Warranty Administrator experience is required.
• Knowledge of warranty claim procedures and repair orders.
• CDK knowledge is preferred but not required
• Strong attention to detail and excellent organizational skills.
• Excellent communication and problem-solving abilities.
• Strong computer and data-entry skills.
• The ability to work independently and prioritize multiple tasks.
• A professional attitude and commitment to accuracy.
• The ability to thrive in a busy dealership environment.

Full-time Benefits:

• Competitive compensation based on experience.
• Medical, dental, and vision benefits
• 401(k) plan
• Paid holidays and time off
• Employee discounts on vehicles and service 
• A professional, team-oriented work environment.
• Opportunities for career advancement.

Why John Thornton Chevrolet?

We are family-owned and provide a professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable.

Apply now to be part of our team where your skills are valued, your contributions matter, and your career can grow. Upload your resume and complete the assessment for priority consideration.