Role: Automation Architect SRE Operations
Location:- Alpharetta, GA
Work Mode:- Onsite
Role Summary
We are looking for a hands-on Automation Architect to lead the design and delivery of an automation-first Site Reliability Engineering (SRE) operating model. This person will architect self-healing, AI-augmented operational tooling that reduces manual toil, shortens incident response, and hardens production resilience across distributed, cloud-native, and enterprise platforms. The ideal candidate has spent time inside an actual SRE organization, has built production-grade microservices and integrations at scale, and is now extending that foundation into agentic AI and intelligent automation for engineering and operations workflows.
What You'll Do
- Architect end-to-end automation frameworks for incident detection, triage, remediation, and post-incident reporting, reducing mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR) across production environments.
- Design and implement AI-powered automation agents - using tools such as LLM orchestration frameworks, retrieval-augmented generation (RAG), and Model Context Protocol (MCP) - that connect enterprise knowledge bases, ticketing systems, and live application telemetry to accelerate diagnosis and support decisions.
- Define and evolve canary, blue-green, and progressive-delivery deployment models, embedding automated health checks, rollback triggers, and SLO-based gating into CI/CD pipelines.
- Build and maintain DevOps tooling that executes automated system health checks, checklist-driven runbooks, and self-service diagnostics for on-call engineers.
- Establish SLIs/SLOs and error-budget policies in partnership with application and platform teams, and instrument observability (metrics, logs, traces, dashboards) to make reliability data actionable.
- Lead architecture for event-driven, microservices-based automation across cloud platforms (AWS/Azure), including messaging and integration layers (Kafka, SQS/SNS, Service Bus).
- Partner cross-functionally with engineering, QA, and production-support teams to identify automation opportunities, build the business case, and drive adoption of automation-first practices.
- Mentor engineering and SRE teams on automation patterns, infrastructure-as-code practices, and operational best practices; contribute to technical documentation, playbooks, and governance standards.
- Represent automation and reliability strategy in client and executive-facing briefings, translating technical capability into business value.
Required Qualifications
- 12+ years in enterprise software architecture, with direct experience in an SRE, DevOps, or production-support organization (e.g., building DevOps tooling for automated system health checks).
- Proven track record architecting and shipping cloud-native microservices at scale (Java/Spring Boot or equivalent) within regulated industries such as financial services or fintech.
- Hands-on experience building AI-driven automation agents for engineering/QA workflows - including agents that execute multi-step application workflows and technical-support assistants using RAG/MCP.
- Deep knowledge of cloud platforms (AWS and/or Azure), event-driven architecture, and enterprise messaging (Kafka, SNS/SQS, Service Bus).
- Working knowledge of CI/CD tooling and version control (Jenkins, Git) and experience embedding automated gating into deployment pipelines.
- Demonstrated ability to lead cross-functional teams and communicate architecture decisions to both technical and executive audiences.
- Bachelor's degree in Computer Science, Engineering, or related field; advanced degree a plus.
Preferred Qualifications
- Experience designing canary and progressive-delivery deployment automation.
- Familiarity with agentic AI frameworks (LangGraph, LangChain, Spring AI) and LLM providers (OpenAI GPT, Claude).
- Background supporting investment-management, lending, or capital-markets platforms.
- AWS Certified Solutions Architect or equivalent cloud certification.
- Track record of published technical thought leadership, conference speaking, or open-source contribution in automation/reliability engineering.
The pay range for this role is $130000- $140000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.
"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."