Automation Engineer

Ignitium is a B2B ABM/ABX agency that runs complex, data-driven go-to-market programs for enterprise clients. This role sits within our Innovation team — the group responsible for pushing what's possible with automation, tooling, AI, and GTM technology across both internal operations and client programs.We're hiring an Automation & Integrations Manager to own workflow architecture, lead integration delivery, and help establish scalable automation standards and best practices across the organization. You'll operate at the intersection of marketing operations, revenue systems, and engineering — translating GTM requirements into reliable, documented, scalable automation.This is a hands‑on, highly technical role focused on building scalable automation, integrations, and operational processes across the organization. You'll help manage and support key automation and integration platforms alongside the Director of Emerging Technologies, including platform governance, feature testing, documentation, vendor coordination, and operational best practices.What you'll ownDesign, build, and maintain automation workflows across Workato, Zapier, Make, and other integration platforms — including error handling, logging, and alertingBuild modular, reusable automation components that can scale across multiple client programs and internal initiativesAudit existing automations for performance, reliability, and error resilience — and own the fixesEstablish and maintain documentation standards across workflows, scripts, integrations, SOPs, and internal knowledge basesPartner with GTM, Product, and Technical Support teams to translate business requirements into scalable automation solutionsProactively monitor workflow performance, troubleshoot failures, and deploy optimizationsSupport platform administration and governance for automation tools, including licensing, permissions, usage standards, vendor coordination, platform maintenance, and documentationStay current on new platform releases, features, and capabilities across automation and AI tooling — and evaluate, test, and recommend adoption opportunitiesCreate and maintain internal documentation, best practices, training resources, and operational processes related to automation platformsDefine and uphold standards around automation architecture, naming conventions, monitoring, documentation, and scalabilitySupport automation standards, documentation, troubleshooting, and knowledge sharing across teams when neededWhat we're looking for4+ years of hands‑on experience building and managing automation workflows in a B2B marketing, RevOps, or operations environmentStrong production experience with automation platforms such as Workato, Zapier, Make, or similarExperience working with APIs, webhooks, data transformation, and system integrationsWorking knowledge of Google Workspace, including formulas, spreadsheet‑based workflow management, and integrations between Google Workspace and external platforms.Experience working with BigQuery or other cloud‑based data warehouse platforms is a plus.Hands‑on experience with CRM and MAP platforms — Marketo (strongly preferred), HubSpot, and SalesforceExcellent written and verbal communication skills, with the ability to explain technical concepts clearly to non‑technical stakeholdersStrong cross‑functional collaboration and stakeholder management experienceSharp problem‑solving instincts — you investigate root causes and build long‑term solutions, not temporary patchesExperience building error handling, retry logic, logging, and alerting into production workflowsAbility to write and maintain clean technical documentation and SOPsComfortable managing multiple priorities and shifting contexts in a fast‑moving agency environmentCuriosity and enthusiasm for emerging technology, AI tooling, and automation platformsRequired — Must‑have hands‑on experienceWorkatoGoogle WorkspaceCRM platform experienceNice to have — Bonus points if you've used theseMarketoHubSpotMake.comXappex (formerly G‑Connector)Clay.comBigQueryAI toolingNice to haveExperience supporting SaaS vendors, platform administration, or tool governanceExperience with AI tools, LLM workflows, or AI‑assisted automationExperience with data warehouses, APIs, or CDPsBackground in ABM, ABX, demand generation, or B2B marketing operationsWhy IgnitiumWork on real, complex GTM automation problems across a diverse enterprise client baseJoin a team operating at the leading edge of B2B martech, AI, and automation toolingInfluence how the function grows and what tools, processes, and technologies get adopted nextBuild systems that directly impact operational scale, efficiency, and innovation across the companyWork closely with highly collaborative teams that move quickly and value experimentation and problem‑solving#J-18808-Ljbffr