Allen-Bradley, Automation, Automation Systems, Best Practices, Business Development, Commissioning, Communication Skills, Continuous Improvement, Control Systems, Customer Relations, Customer Support/Service, Documentation, Electricity, Hazard Analysis, High School Diploma, Human Machine Interface (HMI), Identify Issues, Logistics, Manufacturing, Mentoring, Motor Control Systems, On Site Support, Operational Improvement, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Project Estimates, Safety Process, Safety Training, Safety/Work Safety, Servant leadership, System Start-Up, Systems Administration/Management, Team Player, Technical Leadership, Technical Recruiting, Willing to Travel
Automation Service Engineers - All Levels I II Senior
Locations: New Berlin, WI or Wrightstown, WI
Build Support and Optimize Industrial Automation Systems
We are hiring Automation Service Engineers at all experience levels to support and expand our growing industrial automation service organization. Whether you are early in your automation career or a seasoned controls expert, this is an opportunity to work hands-on with cutting-edge systems while supporting manufacturers across diverse industries.
Our Automation Service Engineers partner directly with customers to troubleshoot program commission and optimize automation and control systems-keeping critical operations running safely, efficiently, and reliably.
WHAT YOULL DO
Scope Varies by Level
Automation Service & Troubleshooting
Diagnose and resolve issues in industrial automation and control systems
Modify, enhance, and support PLC HMI and related control platforms
Perform system upgrades, preventative maintenance, and on-site service calls
Support equipment start-ups, commissioning, and operational improvements
Customer & Team Collaboration
Serve as a trusted technical resource for customers on-site
Communicate clearly with customers regarding service progress, issues, and solutions
Collaborate with internal engineering, project, and field teams
Build long-term customer relationships through responsiveness and technical excellence
Documentation & Continuous Improvement
Complete accurate service reports, programming documentation, and recommendations
Identify opportunities for system improvements and value-added solutions
Stay current with evolving automation technologies and industry best practices
Safety First
Proactively identify and eliminate hazards before and during service work
Follow all safety procedures and promote a zero-incident culture
Participate in required safety training and continuous safety improvement efforts
LEVEL-SPECIFIC EXPECTATIONS
Engineer I - Automation Service
- Entry to early-career role focused on hands-on service and technical skill development
- Troubleshoot and modify existing automation systems with team support
- Ideal for candidates with technical training or field experience in electrical or automation work
Engineer II - Automation Service
- Independent contributor capable of designing programming and supporting automation systems
- Perform advanced troubleshooting and system modifications
- Support project scoping, estimates, and mentor junior engineers
Senior Engineer - Automation Service
- Technical leader with deep controls and automation expertise
- Lead complex troubleshooting, system design, and customer engagements
- Mentor engineers, support business development, and guide technical standards
WHAT WERE LOOKING FOR
Required:
- High School Diploma or equivalent
- Strong safety mindset and personal integrity
- Willingness to travel to customer sites
- Excellent communication and customer service skills
Preferred:
- Varies by Level
- Technical degree or vocational training in automation, electrical, or related field
- Experience with PLCs, HMIs, VFDs, motor controls, sensors, and industrial networks
- Familiarity with platforms such as Allen-Bradley, Siemens, or similar
- Ability to read electrical and mechanical drawings
- Experience in manufacturing, material handling, processing, or logistics environments
WHY JOIN US
- Work on diverse real-world automation challenges
- Clear career paths from Engineer I through Senior Engineer
- Strong emphasis on safety, integrity, and servant leadership
- Collaborative field-driven engineering culture