The Automation Solutions Manager is a forward-thinking strategist responsible for identifying, designing, and implementing next-generation technologies and processes to elevate the customer journey. This role bridges the gap between customer insights and cutting-edge technology-with a heavy focus on leveraging Artificial Intelligence (AI), automation, machine learning, and conversational tools to reduce customer friction, optimize operational efficiency and generate revenue.
The ideal candidate is deeply curious about emerging tech, possesses a strong understanding of human-centered design, and knows how to translate complex data into seamless, empathetic customer interactions.
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of August 1, 2015, employed approximately 6,400 people in its worldwide businesses. Brady’s fiscal 2015 sales were approximately $1.17 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com