Automotive BDC Representative/Call Center

EasyCare Recruiting
  • Burlington, North Carolina
    5 days ago

    Job Description

    Automotive BDC Representative / Call Center

    Stearns Ford


    Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales professionals for new and used vehicles.


    Responsibilities

    • Monitor and respond to all Internet leads (referral services and website)
    • Develop client prospecting file upon lead receipt
    • Quote pricing, rates and inventory availability
    • Meet and greet prospects (by appointment)
    • Present and demonstrate inventory
    • Receive credit applications (manually and online)
    • Remain up-to-date on products, market trends and certifications
    • Understand and implement dealership sales process
    • Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
    • Take digital photos for posting on website

    Requirements

    ·        Must be familiar with Client Relationship Management (CRM) software



    Benefits

    Compensation:

    • Compensation is based on experience and is competitive with the retail automotive industry.
    • We offer excellent benefits.

    Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. ​


    Numbers & Facts

    LocationBurlington, North Carolina
    Websitehttps://easycare.com/dealers/recruiting/
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    Skills

    • Call Centersunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Market Trend Analysisunmatched
    • Pricingunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Prospectingunmatched
    • eCommerce Salesunmatched

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