We are a fast-growing automotive dealership dedicated to providing exceptional customer service and top-quality vehicles. As we continue to expand, we are seeking passionate, driven, and experienced BDC Representative to join our team. If you have a strong track record in automotive sales or customer outreach and thrive in a positive environment, results-oriented person, we want to talk to you.
BDC Representative Responsibilities:
- Handle inbound and outbound sales calls, internet leads, and appointment setting.
- Proactively reach out to potential customers to schedule sales and service appointments.
- Use CRM tools to track customer interactions and sales opportunities.
- Provide a seamless, customer-focused experience by answering inquiries about vehicles, promotions, and financing.
- Follow up with customers who visit the dealership or inquire online to convert leads into sales.
Qualifications:
- Previous experience in a BDC or customer service role within the automotive industry.
- Comfortable with outbound calling and email outreach.
- Proficiency with CRM software and lead management.
- Strong organizational and follow-up skills.
- Excellent phone and written communication abilities.
- Sales Representatives:
- Minimum of 1-2 years of automotive sales experience (prefer 3+)
- Proven track record of meeting or exceeding sales quotas.
- Strong communication, negotiation, and interpersonal skills.
- Valid driver’s license and a clean driving record.
What We Offer:
- Competitive base salary plus commission.
- Opportunities for career growth and advancement within our expanding dealership.
- Comprehensive benefits package, including health, dental, vision, and 401K.
- Ongoing training and professional development opportunities.