Automotive Business Development Representative

Fred Beans Automotive is hiring for a Business Development Representative at our Ford store in Doylestown, PA!

Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for eight years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!

Why you'll Love it here:

• Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career.
• Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
• Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays

o OR: For part-time positions, this part time role offers days and times for those seeking flexible hours

• Comprehensive Benefits:

o Health, dental, and vision insurance to ensure you and your family are covered.

o Life and disability insurance for peace of mind.

o Bereavement leave for support during challenging times.

o Even pet insurance-because furry family members matter too!

• 401(k) with Company Match: Plan for your future with a company that invests in you.
• Paid Time Off:

o Paid parental leave for life's biggest milestones.

o Generous vacation and personal time for rest and recharging.

o Volunteer Time Off to give back to the community.

o Company-Paid Holidays so you can spend time with loved ones.

• Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
• Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
• Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
• Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
• Perks and Discounts:

o Discounts on vehicle purchases, parts, and services.

o Membership to our AutoRewards program, saving you money at over 150 vendors.

What you'll do:

• Provide customer service and support to existing and prospective customers via internet, phone, email, and text.
• Qualify inbound leads as sales opportunities and respond to all inquiries in a timely manner.
• Assist retail and commercial sales teams with scheduling appointments and follow-up.
• Build rapport and nurture relationships with existing and prospective customers. Address customer concerns and escalate as appropriate.
• Manage and maintain electronic records using various technologies, including CRM and Microsoft tools.
• Maintain working knowledge of dealership products, services, procedures, and policies.
• Additional responsibilities as assigned.

What you'll need:

Education: Associate's degree preferred - Can be substituted for HS Diploma and 3 years relevant experience

One-year relevant experience preferred (call center, sales, automotive, BDC)

Desirable Skills/Characteristics:

Strong Communication (Written and Oral)

Social/Interpersonal Communication

Adaptability/Quick Thinker

Basic computer skills

Problem-solving/Critical Thinking

Active Listening

Resourceful

Team-player/Collaborative

Self-Motivated