Automotive Call Center / Receptionist

Volkswagen of Inver Grove

Inver Grove Heights, Minnesota

JOB DETAILS
SKILLS
ADP, Business Development, Call Centers, Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Emerging Technology, Microsoft Excel, Microsoft Outlook, Multilingual, Multitasking, Needs Assessment, Sales, Team Player, Telephone Skills, Telesales
LOCATION
Inver Grove Heights, Minnesota
POSTED
14 days ago

VW of Inver Grove is looking for Customer Service and Business Development Representatives. 

We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience.  

Job Description

  • Contacting and communicating with customers to identify automotive needs
  • Build rapport with customers to build a base of referrals to establish customer network
  • Answer a high volume amount of inbound calls
  • Set appointments for service customers
  • Contact customers to confirm appointments
  • Provide information on service incentives
  • Must make outbound calls

Job Requirements

  • Great Customer Service Skills & Motivation to be Successful
  • Excellent phone presence
  • Be Able to Create and Maintain Customer Relationships
  • Strong Computer & Phone Skills (ADP, Outlook, Excel)
  • Prior Sales, Call Center, or BDC Experience PREFERRED
  • Great Communication Skills
  • Able to multi-task
  • Bi-lingual is always a plus!
  • Team Player

Hourly Rate starting at $20 plus commissions 

 

 

About the Company

V

Volkswagen of Inver Grove