Automotive Document Processor - Hyundai Southwest Houston

Automotive Document Processor - Hyundai Southwest Houston

Job ID 2026-36588 Job Location US-TX-Houston

Category Customer Service Type Regular Full-Time

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More Information About This Job

Overview

Group 1 Hyundai Southwest Houston is looking for a Document Processor to support our Virtual Finance Manager process and Accounting team. This role is the connective tissue between the sales floor, the Virtual Finance Interface, and Accounting, ensuring every deal is documented accurately, funded on time, and finalized without friction. It''s a great fit for someone with dealership experience in Sales, Service, or F&I who thrives in a fast-paced environment and takes pride in getting the details right.

• Must be available to work evenings and Saturdays to support peak service hours

Responsibilities

• Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
• Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process
• Support positive influence regarding the products offered by the Virtual Finance Manager
• Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner
• Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings
• Process and monitor the funding of finance contracts within established time frames
• Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity
• Work effectively in a fastâ€'paced environment, demonstrating strong attention to detail and excellent communication skills
• Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions
• Build and maintain strong relationships with the accounting team, Sales team, and management
• Consistently demonstrate behaviors aligned with the Company's Values in all interactions with coworkers and vendors

Qualifications

• Automotive Sales experience is required
• Bilingual in English and Spanish is required to communicate effectively with customers and team members
• Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization
• Highly selfâ€'motivated with exceptional customerâ€'facing abilities
• Positive attitude with a highâ€'energy, professional demeanor
• Professional appearance and strong work ethic
• Ability to work a flexible schedule, including evenings and weekends
• Experience with Darwin and CDK systems is a plus

Compensation: This position offers a starting pay rate of $18 an hour plus commission eligibility, overtime allowed

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.