Position Summary
The Automotive Finance Clerk supports the Finance and Insurance (F&I) department with accurate documentation, data entry, contract processing, and administrative duties related to vehicle sales and financing. This position works closely with customers, sales staff, lenders, and management to ensure all paperwork is complete, accurate, and processed in a timely manner.
Key Responsibilities
- Process and maintain vehicle finance and lease documentation.
- Review customer paperwork for accuracy, completeness, and required signatures.
- Enter customer, vehicle, financing, and contract information into dealership systems.
- Assist the Finance Manager with loan and lease paperwork.
- Submit completed contracts and documentation to banks and financial institutions.
- Track funding status and follow up on outstanding or incomplete documents.
- Maintain accurate records of vehicle sales, financing contracts, titles, and related documents.
- Verify customer information and ensure documents comply with dealership and lender requirements.
- Assist with DMV/title and registration paperwork as needed.
- Handle confidential customer and financial information professionally.
- Communicate with customers, lenders, insurance companies, and dealership personnel regarding documentation and financing requirements.
- File, scan, copy, and organize financial and sales documents.
- Assist with resolving funding or documentation discrepancies.
- Perform other administrative duties as assigned by management.
Qualifications
- High school diploma or equivalent required.
- Previous automotive dealership, finance, accounting, or administrative experience preferred.
- Strong attention to detail and organizational skills.
- Excellent data-entry and computer skills.
- Ability to handle confidential financial information.
- Strong communication and customer-service skills.
- Ability to work accurately in a fast-paced environment.
- Familiarity with dealership management or F&I software is a plus.
- Knowledge of automotive financing, titles, registrations, and contracts is preferred.
Skills
- Attention to detail
- Organization and time management
- Data entry and record keeping
- Customer service
- Communication
- Problem solving
- Microsoft Office and computer proficiency
- Ability to multitask and meet deadlines
Work Environment
This position is typically performed in an automotive dealership environment and requires frequent interaction with customers, sales representatives, Finance Managers, lenders, and other dealership departments.
Physical Requirements
- Ability to sit and work at a computer for extended periods.
- Ability to read and review detailed documents.
- Ability to occasionally lift and move files or office materials.