Job highlights
Qualifications
- Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups
- A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer
- High school graduate and graduate of a post-secondary HVACR program of instruction or 3-5 years field experience
- One to three or more years of successful experience, either as a commercial service or installation technician
- Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other employees
- Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in South Texas
- Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities
- Current Texas) operator's license
- Incumbent must be insurable by current insurance carrier
- Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints
Benefits
- Paid Training
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
- Year-Round Work
- Spiffs, Rewards, & Employee Contests
Responsibilities
- Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other technicians, the Service Manager, Dispatcher and the Parts Runners
- Performing routine HVACR service activities without direct oversight or on-site assistance
- Assisting the Senior Service Technician(s) in the training of other employees on service-related subjects, including call-back prevention and equipment protocols
- Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts
- Developing lead referrals for the sales staff
- Performing related duties as directed by the Service Manager
Job description
The Service Technician reports to the Director of Service, and is responsible for performing a range of HVACR jobs for commercial, and residential customers.
Benefits
• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests
Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:
• Performing routine HVACR service activities without direct oversight or on-site assistance.
• Assisting the Senior Service Technician(s) in the training of other employees on service-related subjects, including call-back prevention and equipment protocols.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for the sales staff.
• Performing related duties as directed by the Service Manager.
Job Qualifications:
• High school graduate and graduate of a post-secondary HVACR program of instruction or 3-5 years field experience.
• One to three or more years of successful experience, either as a commercial service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in South Texas.
• Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current Texas) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current insurance carrier
• Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!