Automotive Parts Advisor

YourMechanic

Mountain View, California

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Customer Experience, Customer Relations, Detail Oriented, Identify Issues, Parts Sales, Problem Solving Skills, Resolve Customer Issues
LOCATION
Mountain View, California
POSTED
22 days ago


Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.
YourMechanic is making that happen. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.
YourMechanic is expanding nationwide and we are looking for Automotive Parts Advisors.

RESPONSIBILITIES

  • Send car service estimates or quotes to customers
  • Order parts from vendors
  • Answer customers' questions about car issues
  • Help automotive technicians with day-to-day service needs
  • Call potential customers to answer questions and book services

REQUIREMENTS

  • 2+ years experience in a customer-facing role
  • Auto parts experience with an understanding of the inner working of cars
  • A strong sense of responsibility and commitment to providing a great customer experience
  • Excellent attention to detail
  • Solid comprehension, problem-solving and troubleshooting skills, ability to work under pressure
  • Positive attitude and passion for success

We offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build something meaningful. Your work will redefine a massive industry ($150B a year), which is begging for disruption. You will empower thousands of mechanics to live a better life. We’re growing fast and offering the opportunity to build something that really matters and leave a legacy.

About the Company

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YourMechanic

YourMechanic is the industry leader in mobile vehicle repair, maintenance, and inspection, offering 500+ services to consumers and fleets across the U.S. and Canada.

Our mission is to leverage technology to service any vehicle, any place, any time. We’ve built the mobility platform of the future, enabling us to service vehicles at the point of need, increase asset yield, and lower total cost. Our mobile model and cloud-based platform replace shops’ physical infrastructure – allowing us to charge fleet owners less, pay more than shops, and attract top-tier mechanics and ASE-certified technicians. Above all, we value our customers’ happiness and satisfaction, whether we’re changing the brakes on a family’s minivan or enabling a commercial fleet of 3,000 to increase utilization.

With more than 1.3 million vehicles on the platform and one of the highest Net Promoter Scores in the business, we’re speeding towards our vision to enable quality auto services for any vehicle, any place, any time.

For fleet services and partnerships, contact: partners@yourmechanic.com

For media inquiries, contact: media@yourmechanic.com

To learn about becoming a technician on our platform visit: www.yourmechanic.com/automotive-technician-jobs

COMPANY SIZE
50 to 99 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
2012
WEBSITE
https://www.yourmechanic.com/