Automotive Parts Counterperson - Chrysler Dodge Jeep - Western Branch

Do you always feel like everything has a specific place? Have you always been able to locate items faster than others and are able to identify an object by its location and serial number? Do you have great Customer Service skills and/or have a history of working in places like Advance Auto Parts, NAPA, O'Reillys etc.? It couldn't get any easier than this, so go ahead and apply!

Our Part Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.

The ideal candidate has a high school diploma or GED and some experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES

• Locates accessories or parts and arranges for installation
• Monitors parts, inventory, and maintains the storage area to remain in good condition
• Maintains up-to-date knowledge of all vehicles, accessories, and promotions
• Maintains accurate documentation of all transactions
• Provides timely and accurate reports as required
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED preferred
• Automotive parts & accessories experience preferred
• Working knowledge of the industry
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer and internet skills

PHYSICAL DEMANDS

This is an in-person position and your attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand, and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.