Automotive Pre-Owned Sales Consultant

Job Title: Automotive Pre-Owned Sales Consultant
Company: Chapman Chevrolet
Location: 1717 E Baseline Rd, Tempe, AZ 85283
Schedule: Shifts Vary | Monday-Friday 8am-9pm | Saturdays 8am-8pm
Pay: Commission-based | Uncapped earning potential

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Chapman Chevrolet team is currently seeking a Pre-Owned Sales Consultant to join our dealership. In this role, you will provide knowledgeable, customer-focused support to ensure customers enjoy a seamless and stress-free car buying experience. We are looking for motivated professionals who are passionate about helping others, building relationships, and delivering world-class customer service.

Responsibilities

• Greet customers and identify their wants and needs to recommend pre-owned vehicles that fit their lifestyle and budget
• Maintain detailed knowledge of used vehicle inventory including features, pricing, mileage, and vehicle history
• Assist customers with test drives and answer questions regarding features, warranties, and financing options
• Work with customers and dealership leadership to negotiate pricing, trade-in values, and finalize sales
• Follow up with prospective and existing customers while tracking sales activities in the CRM system

Qualifications

• 1 year of experience in customer service, retail sales, business development, or a related field required
• Previous automotive sales experience preferred
• Strong communication, interpersonal, and relationship-building skills
• Ability to overcome objections and close sales using active listening and negotiation skills
• Self-motivated, resilient, and goal-oriented with strong computer proficiency
• Valid Arizona driver’s license with a clean driving record
• Must pass background check and drug screening

Compensation & Perks

• Competitive Pay: Commission- based with uncapped earning potential
• 5-day workweek to support work-life balance
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.