Haley Toyota of Richmond is seeking an Automotive Product Specialist. An Automotive Product Specialist is a professional in the auto industry that serves as a resource for a dealership's prospective customers. The role requires a wide range of skills and abilities, including an in-depth knowledge of a dealership's inventory, dedication to customer service and well-developed listening skills.
Non-negotiable Requirements and Standards
Individual Standards
The Product Specialist Must:
Be a college graduate with a bachelor's degree (may be eligible in last two semesters)
Possess the character and appearance standards of your specific dealership
Maintain a positive, wholesome attitude towards life and the sales profession
Engage in some kind of self-improvement program regularly
Get along well with other employees of the dealership
Work Organization Standards
The Product Specialist Must:
Know how to set objectives or quotas and how to figure a method or program of action to reach those goals
Come to work each day with a plan of work for the day
Have a positive owner-follow-up system
Ability to be openly communicate with management
Knowledge Standards
The Product Specialist Must:
Learn why people buy and how to meet the needs of various types of customers
Know the company sales and credit policies
Have a thorough product knowledge of your own products and a general knowledge of competitive products
Follow a sales plan with every customer