We are seeking a motivated and customer-focused Automotive Sales Associate to join our sales team. In this role, you will be responsible for assisting customers throughout the car-buying process, from initial inquiry to final purchase. The ideal candidate will have strong communication skills, a passion for cars, and a commitment to delivering an exceptional customer experience.
Greet customers and assist them in identifying their automotive needs and preferences
Present and demonstrate new and pre-owned vehicles to customers
Guide customers through the sales process, including test drives, vehicle comparisons, and financing options
Stay up-to-date on product knowledge, including features, specifications, and promotions
Negotiate pricing and close sales while maintaining dealership profitability and customer satisfaction
Prepare and process required paperwork for vehicle sales
Follow up with prospective customers and maintain relationships with existing clients
Achieve individual sales targets and contribute to team goals
Collaborate with other departments (finance, service, etc.) to ensure a smooth customer experience
Maintain the appearance of the sales floor and lot
High school diploma or equivalent (required); associate’s or bachelor’s degree (preferred)
Previous automotive sales or customer service experience (preferred but not required)
Valid driver’s license and clean driving record
Excellent interpersonal and communication skills
Strong negotiation and closing abilities
Self-motivated with a positive attitude and a strong work ethic
Ability to work in a fast-paced environment and handle multiple tasks
Basic computer and CRM software proficiency
Must be available to work evenings, weekends, and holidays as needed
May be required to work outdoors in varying weather conditions
Standing and walking for extended periods
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts
Ongoing training and career advancement opportunities
| Location | Muskegon, Michigan |