Automotive Sales & Customer Experience Specialist

Dave's Complete Auto
  • Centerville, UT
  • Full-time
24 days ago

Job Description

About Us:


Dave’s Auto Center & Dave’s Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store.


We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence that reaches millions of customers nationwide.


Position Overview:


We’re looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation.


You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.


Key Responsibilities:


  •  Answer incoming phone calls, emails, and live chat inquiries 
  •  Educate customers on automotive, diesel, and engine-related parts and services 
  •  Sell engines, performance parts, and product lines (in-store and online) 
  •  Assist walk-in customers and provide a high-level in-person experience 
  •  Pull parts from inventory and coordinate order fulfillment and shipping 
  •  Process and manage online orders through our Shopify store 
  •  Work closely with technicians and advisors to ensure accurate recommendations 
  •  Maintain organization in parts inventory and shipping areas 
  •  Help create a smooth customer journey from inquiry to completed sale 
What We’re Looking For:


  •  Strong communication skills (phone, in-person, and written) 
  •  Basic to intermediate automotive knowledge (diesel knowledge is a big plus) 
  •  Sales-oriented mindset with the ability to educate—not just sell 
  •  Organized, detail-oriented, and able to multitask in a fast-paced environment 
  •  Comfortable with computers, order systems, and online platforms 
  •  Team player with a strong work ethic and positive attitude 
Why Join Us:


  •  Be part of a growing automotive brand with a large online presence 
  •  Work directly with real builds, real customers, and real products 
  •  Opportunity to grow with both in-shop and e-commerce operations 
  •  Fast-paced, hands-on environment with a strong team culture 
  •  Competitive pay based on experience + performance opportunities 

Numbers & Facts

LocationCenterville, UT
Job TypeFull-time

Skills

  • Automotive Industryunmatched
  • Automotive Salesunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Detail Orientedunmatched
  • Inventory Managementunmatched
  • Multitaskingunmatched
  • Online Chatunmatched
  • Order Managementunmatched
  • Order/Customer Fulfillmentunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Shipping/Receivingunmatched
  • Social Mediaunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • eCommerceunmatched

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