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Automotive Sales & Customer Experience Specialist

Dave's Complete Auto

Centerville, UT

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Sales, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Inventory Management, Multitasking, Online Chat, Order Management, Order/Customer Fulfillment, Organizational Skills, Sales, Shipping/Receiving, Social Media, Team Player, Telephone Skills, eCommerce
LOCATION
Centerville, UT
POSTED
30+ days ago
About Us:


Dave’s Auto Center & Dave’s Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store.


We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence that reaches millions of customers nationwide.


Position Overview:


We’re looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation.


You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.


Key Responsibilities:


  •  Answer incoming phone calls, emails, and live chat inquiries 
  •  Educate customers on automotive, diesel, and engine-related parts and services 
  •  Sell engines, performance parts, and product lines (in-store and online) 
  •  Assist walk-in customers and provide a high-level in-person experience 
  •  Pull parts from inventory and coordinate order fulfillment and shipping 
  •  Process and manage online orders through our Shopify store 
  •  Work closely with technicians and advisors to ensure accurate recommendations 
  •  Maintain organization in parts inventory and shipping areas 
  •  Help create a smooth customer journey from inquiry to completed sale 
What We’re Looking For:


  •  Strong communication skills (phone, in-person, and written) 
  •  Basic to intermediate automotive knowledge (diesel knowledge is a big plus) 
  •  Sales-oriented mindset with the ability to educate—not just sell 
  •  Organized, detail-oriented, and able to multitask in a fast-paced environment 
  •  Comfortable with computers, order systems, and online platforms 
  •  Team player with a strong work ethic and positive attitude 
Why Join Us:


  •  Be part of a growing automotive brand with a large online presence 
  •  Work directly with real builds, real customers, and real products 
  •  Opportunity to grow with both in-shop and e-commerce operations 
  •  Fast-paced, hands-on environment with a strong team culture 
  •  Competitive pay based on experience + performance opportunities 

About the Company

D

Dave's Complete Auto

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