Job Title: Automotive Sales Professional
Company: Chapman Mazda
Location: 999 W Bell Rd. Unit 1, Phoenix, AZ 85023
Schedule: Shifts Vary | Monday-Friday 8am-9pm, Saturdays 8am-8pm.
Pay: Commission-based | Uncapped earning potential
About the Role
Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.
Our Chapman Bell Rd. Mazda team in Phoenix is currently seeking an Automotive Sales Professional to join our dealership. In this role, you will create an exceptional vehicle buying experience by providing friendly, knowledgeable, and customer-focused support throughout the sales process. This is an excellent opportunity for motivated individuals who enjoy building relationships and helping customers find the right vehicle for their lifestyle and needs.
Responsibilities
- Respond promptly to internet, live chat, and phone inquires to generate sales appointments
- Maintain and track customer interactions and follow-up activities in the CRM system
- Build relationships with customers by understanding their vehicle needs and preferences
- Conduct professional vehicle presentations and test drives highlighting key features and technology
- Stay current on vehicle inventory, product offerings, and available packages
- Assist customers with completing sales and financing paperwork
- Deliver sold vehicles and assist customers with setting up vehicle features and technology
- Build long-term customer relationships to encourage repeat and referral business
Qualifications
- Previous automotive sales experience preferred but not required
- Experience in sales, retail, hospitality, or another customer-facing role strongly preferred
- Strong communication and interpersonal skills, both in person and over the phone
- Comfortable using computers, CRM systems, and dealership technology
- Ability to understand customer concerns and respond thoughtfully and professionally
- Self-motivated with strong work ethic, resilience, and goal-oriented mindset
- Valid driver’s license with a clean driving record
- Ability to pass a background check and pre-employment drug screening
Compensation & Perks
- Competitive Pay: Commission-based pay with uncapped earning potential
- Opportunities for career growth and advancement
- Supportive, team-oriented workplace
- Employee discounts and assistance programs
- Volunteer opportunities and employee engagement programs
- Closed on Sundays
Benefits
- Medical, dental, and vision insurance
- 401(k) with company contributions
- Life insurance
- Paid time off and holidays
- Access to onsite nurse practitioners and wellness support
How to Apply
Submit your application for consideration. Qualified candidates will be contacted regarding next steps.