Automotive Sales Specialist

Job Title: Automotive Sales SpecialistCompany: Chapman Volkswagen ScottsdaleLocation: 3700 N 89th St, Scottsdale, AZ 85251Schedule: Shifts Vary | Monday-Friday 8am-9pm | Occasional SaturdaysPay: Commission | Uncapped earning potential

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Chapman Volkswagen Scottsdale location in Scottsdale, AZ is currently seeking an Automotive Sales Specialist who will represent the Volkswagen brand while guiding customers through a seamless vehicle buying experience. In this role, you will help customers select the right new or pre-owned vehicle, demonstrate features and benefits, and support them through the entire purchase and delivery process. This is a great opportunity for a motivated, customer-focused professional looking to build a long-term career in automotive sales.

Responsibilities

• Green and engage customers to understand their needs, preferences, and budget
• Present and demonstrate new and pre-owned Volkswagen vehicles, highlighting features and technology
• Conduct test drives and explain warranties, maintenance programs, and ownership benefits
• Guide customers through pricing, negotiations, and closing the sale with Sales Management support
• Complete sales and financing paperwork accurately and efficiently
• Stay current on Volkswagen inventory, features, promotions, and financing programs
• Deliver sold vehicles and assist with technology setup and vehicle orientation
• Follow up with customers to maintain relationships and generate repeat and referral business
• Respond to internet, phone, and showroom leads and schedule appointments
• Log all customer interactions and sales activity in the CRM system

Qualifications

• At least 1 year of experience in customer service, retail sales, or a related field required
• Automotive sales experience preferred
• Strong communication and interpersonal skills
• Ability to build rapport, handle objections, and close sales effectively
• Self-motivated, confident, and results-driven
• Comfortable working with computers, CRM systems, and new technology
• Strong work ethic with a customer-first mindset
• Valid Arizona driver’s license with a clean driving record
• Ability to pass a background check and pre-employment screening

Compensation & Perks

• Competitive Pay: Commission-based with uncapped earning potential
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.