Automotive Senior Client Care Representative

  Key Responsibilities:Engage with service drive customers to acquire their vehicles for dealership inventoryUse AutoAlert to identify and contact potential trade-in customersAppraise customer vehicles- take detailed photos and use your phone to scan and upload vehicles into our appraisal systemFollow up with customers via phone, text, and in-person to facilitate trades or purchasesWalk the service lane and confidently initiate conversations with customersSource vehicles from Facebook Marketplace and other platforms for dealership purchaseWork closely with management to support dealership acquisition goals What We're Looking For:Excellent communication and customer engagement skillsStrong ability to build rapport quickly and professionallyComfortable using technology and mobile tools for appraisals and communicationPrior experience in automotive sales, service, or acquisitions a plusExcel proficiency helpful, but not requiredMust be self-motivated, goal-oriented, and proactive Key Responsibilities:Engage with service drive customers to acquire their vehicles for dealership inventoryUse AutoAlert to identify and contact potential trade-in customersAppraise customer vehicles- take detailed photos and use your phone to scan and upload vehicles into our appraisal systemFollow up with customers via phone, text, and in-personto facilitate trades or purchasesWalk the service lane and confidently initiate conversations with customersSource vehicles from Facebook Marketplace and other platforms for dealership purchaseWork closely with management to support dealership acquisition goals What We're Looking For:Excellent communication and customer engagement skillsStrong ability to build rapport quickly and professionallyComfortable using technology and mobile tools for appraisals and communicationPrior experience in automotive sales, service, or acquisitions a plusExcel proficiency helpful, but not requiredMust be self-motivated, goal-oriented, and proactivePlease send us your resume to be considered for a great career opportunity in our Client Care Department. If you are hired, you will become an important team member in our organization with vehicle acquisitions, assisting in the service drive with service pulls and lease pull aheads, handling inbound, outbound follow up calls to set appointments setting by building product value. 

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