9215 South Boulevard, Charlotte, NC 28273 

Automotive Service Advisor / Writer

Annual Income Potential: $60,000 - $100,000 with Performance-Based Incentives

Previous Experience as a Service Advisor or in a Similar Customer-Facing Role Required

Are you passionate about providing exceptional customer service in the automotive industry? At Scott Clark Nissan, we are looking for an Automotive Service Advisor / Writer who thrives on helping customers understand their vehicle needs and ensuring they receive top-notch service. If you enjoy working in a fast-paced environment and have a knack for communication, this could be the perfect opportunity for you.

Join us at Scott Clark Nissan and be a part of a team that values your contributions and supports your growth in the automotive industry!

Why Join Our Team:

• Highâ€'traffic dealership with strong customer demand 
• Supportive management focused on helping you succeed 
• Wellâ€'known reputation for honesty and customer care 
• Clear career growth paths within a large automotive group 
• Teamâ€'driven culture where your performance is recognized 

Benefits:

• Annual income potential: $60,000 - $100,000 with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) Plan.
• Paid time off and holidays.
• Employee discounts on vehicle purchases and services.
• Ongoing training and development programs.
• Advancement opportunities within the dealership group 

Responsibilities:

• You'll spend your days interacting with customers to assess their vehicle service needs.
• You'll prepare repair orders and communicate with technicians to ensure timely service.
• You'll provide customers with updates on their vehicle status and explain necessary repairs and costs and offer any special promotions
• You'll maintain accurate records of customer interactions and service recommendations.
• You'll work collaboratively with the service team to enhance customer satisfaction.

Requirements:

• Required: Previous experience as a service advisor or in a similar customer-facing role.
• Required: Strong communication and interpersonal skills.
• Required: Ability to work in a fast-paced environment.
• Required: Basic understanding of automotive systems and repairs.
• Preferred: Experience with automotive software and repair order systems.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.