The Rustic Wrench is a fast paced full automotive repair shop. We are looking to add a Service Advisor who is caring, capable and passionate about the work that they do. At The Rustic Wrench, you will have the resources you need to be successful at your job. The Service Advisor is a front facing role to enthusiast customer base. We ask that only well qualified candidates apply for this position.
Here’s why you’ll want to work here:
100% Free Employee Healthcare and Dental insurance
No Weekends
Stellar career growth
Competitive salary package
Expected range of pay between $60,000 - $90,000/Year
Great culture
Paid time off
Employee purchase and service program
Here's what you'll be doing:
Greet all customers promptly and professionally
Interface with customer to fully understand their needs and offer parts and service as required
Work with vendors to order parts and provide lead times to customers
Build fair, competitive, transparent price quotes, with the customer and company’s best interest in mind
Act as a liaison between technicians and customers
Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
Handle all customer complaints immediately and resolve to the customer’s satisfaction
Establish and maintain great customer relationships that encourage repeat and referral business
Other duties as assigned
Here’s what you’ll need:
One year of automotive retail service consultant experience
Mechanical knowledge
Must be energetic, enthusiastic and team oriented
Must be skilled at listening, problem solving and communication
Must be well organized and able to multitask. This is a fast paced environment
Must be 18 years or older and be authorized to work in the U.S
High School Diploma or equivalent
Valid in-state driver's license
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Shift:
8 hour shift
Work Location: In person
Numbers & Facts
Location
Apache Junction, AZ
Job Type
Full-time
Salary
$60,000–$90,000 Per Year
Skills
Automotive Repair and Maintenanceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Dental Insuranceunmatched
Develop and Maintain Customersunmatched
Driver's Licenseunmatched
Health Insuranceunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Price Quotesunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Retail Managementunmatched
Team Playerunmatched
Training/Teachingunmatched
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