Automotive Service Advisor

Martin Management Group Inc

Cleveland Heights, OH

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Cost Estimates, Repair Orders
LOCATION
Cleveland Heights, OH
POSTED
20 days ago

Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

About the Company

M

Martin Management Group Inc