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Automotive Service Advisor

Elite Worldwide
  • Grand Prairie, Texas
  • $62,000–$93,000 Per Year
  • Autofill and Review
30+ days ago

Job Description

Benefits:
  • Locally Owned Business
  • Team oriented environment
  • Opportunity for Growth
  • Flexibility
  • Competitive Compensation
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Paid time off
  • Training & development
The Service Advisor Role
We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.
Requirements and Responsibilities
  • Open and close the shop
  • Greet customers professionally and guide them through the intake and inspection process
  • Build and present estimates using digital inspections and approved pricing guidelines
  • Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations
  • Present repair estimates to customers and gain customer authorization 
  • Follow all intake, documentation, follow up, and delivery procedures
  • Ensure a positive final experience through quality control, delivery review, and post service follow up
You May Be a Great Fit If You:
  • Enjoy working directly with customers and building long term relationships
  • Are comfortable presenting recommendations and asking for the sale
  • Stay organized and calm while managing multiple vehicles and customers
  • Follow processes and scripts consistently without cutting corners
  • Take ownership of the full customer experience from start to finish
  • Have experience with Tekmetric shop management software
  • Have valid TX drivers license
Why Join Our Team?
Because this role puts you at the center of the customer experience and the success of the shop. You’ll have the opportunity to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.
Compensation: $62,000.00 - $93,000.00 per year

This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.

Numbers & Facts

LocationGrand Prairie, Texas
Salary$62,000–$93,000 Per Year

Skills

  • Automotive Repair and Maintenanceunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • Driver's Licenseunmatched
  • Leadershipunmatched
  • Mail Processingunmatched
  • Organizational Skillsunmatched
  • Pricingunmatched
  • Quality Controlunmatched
  • Retail Managementunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Scripting (Scripting Languages)unmatched
  • Store Closingunmatched
  • Store Openingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched

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