Job Summary We are looking for a high-performing Automotive Service Advisor to join our successful Team. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicle maintenance and repairs . Mentorship programs, ongoing education, and even competitive bonuses are available to our service advisors. This is a great opportunity for someone with strong interpersonal skills and sales experience.
Responsibilities
Greet customers as they arrive at Concourse
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about maintenance and repairs
Use CRM software to maintain a customer database and create estimates
Qualifications
High school diploma or GED equivalent is required; a bachelor’s degree is preferred
Valid state-issued driver’s license and clean driving record are required
Prior experience in auto repair
Excellent communication and negotiation skills
Ability to manage time and serve customers with little supervision