Automotive Repair and Maintenance, Automotive Sales, Calendar Management, Computer Skills, Cost Estimates, Customer Experience, Customer Relations, Disability Insurance, Driver's License, Environmental Work, Life Insurance, Maintenance Services, Pinnacle, Repair Orders, Retail Sales, Stock Purchase Plans, Time Management
Automotive Service Advisor - Group 1 Ford/Lincoln of Hub City
Job ID 2026-36512 Job Location US-TX-Lubbock
Category Service Advisors Type Regular Full-Time
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More Information About This Job
Overview
Group 1 Ford/Lincoln Hub City is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are seeking an Automotive Service Advisor to join our team. This role is ideal for driven professionals who thrive in a fast-paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.
If you're energetic, customer-focused, and motivated by results, this is a great opportunity to grow your career with a respected automotive group.
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- 1-2+ years of Automotive Service Advisor experience is required.
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High School Diploma or equivalent
- Must have a Valid Driver's License
- Must pass background check, MVR, and drug screening
What We Offer:
- 4-day work week rotation
- Market-leading pay based on experience
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Structured, paid training leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.