Automotive Service Advisor

Service Advisor

Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team.

Job Responsibilities:

Automotive Service Advisors greet customers and assist them with any inquiries they may have
Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle
Selling Service directly to the customer on the front-lines
Service Advisors prioritize required services, and are prepared to provide options upon request
Document declines for services and ask for follow-up on future service considerations
Keep customers informed on completion times, service expenses, and possible changes
Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed
Spend quality time building a professional relationship with the customer
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

2 years of Service Advisor experience is required
Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience
Outgoing personality with expertise at developing relationships (i.e., a “people person")
Basic computer and internet proficiency required
Valid U.S. driver's license with a clean driving record
Must be eligible to work in the US
Must pass pre-employment screening to include MVR, drug test, and criminal background check

Dealership Commitment:

Medical/Dental/Vision/Life
401(k) with company match
Paid vacation
Employee deductions
Drug Free work environment

Start your career as a Service Advisor with Chrysler today.