Automotive Service Advisor - Kansas City

Group 1 Automotive, Inc.

Merriam, KS

JOB DETAILS
LOCATION
Merriam, KS
POSTED
27 days ago

Overview

 

Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at our multiple locations in KS including Shawnee Mission Kia and Baron BMW/Mini

 

In addition to competitive pay, we offer our associates the following benefits

  • A Great Working Environment
  • Salary plus commission
  • A Structured, Self-Paced Career Path Leading to Management Opportunities
  • Pinnacle Awards Program
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan Group 1 Automotive, a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect  - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!

 

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

 

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

 

 

Responsibilities

  • Schedule and confirm appointments to ensure smooth customer experience 
  • Create transparent repair orders with accurate cost and time estimates 
  • Communicate with technicians and parts team to guarantee timely service completion 
  • Provide regular updates to customers on the status of their vehicle 
  • Maintain strong product knowledge to assist with service needs and warranty information 

Qualifications

  • Valid driver’s license and acceptable driving record
  • High school diploma or equivalent required; additional automotive training or certifications are a plus
  • Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
  • Strong knowledge of automotive maintenance, repair processes, and vehicle systems
  • Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
  • Proven ability to upsell recommended maintenance and repairs based on vehicle needs
  • Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
  • Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
  • Ability to work collaboratively with technicians, parts staff, and management

About the Company

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Group 1 Automotive, Inc.