Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.
The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.
What You’ll Do
Serve as the primary point of contact for service clients from check-in through vehicle delivery
Build and maintain long-term client relationships through proactive communication and personalized service
Clearly explain recommended maintenance and repairs in a consultative, transparent manner
Coordinate with technicians and service leadership to ensure accurate and timely repairs
Utilize CDK and CRM tools to manage repair orders, updates, and follow-up
What We’re Looking For
Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred
Strong communication, organization, and multitasking skills
Self-motivated with a customer-first mindset
Valid driver’s license
Why Join Keeler?
Competitive base pay plus commission and performance bonuses
Clear career growth opportunities within a rapidly expanding organization
Backed by Keeler Automotive Group’s proven systems, leadership, and 50+ years of industry excellence
Comprehensive benefits package including Medical, Dental, Vision, Paid Holidays & PTO, and 401(k) with company match