Automotive Industry, Automotive Repair and Maintenance, Automotive Sales, Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, Health Insurance, Housekeeping/Cleaning, Interpersonal Skills, Maintenance Services, Multitasking, Organizational Skills, Repair Orders, Sales, Team Player, Top Sales Rep
2013 N Salisbury Blvd, Salisbury, MD 21801
Mercedes-Benz of Salisbury, proudly part of the legendary Pohanka Automotive Group, is aggressively hiring professional, high-performing Automotive Service Advisors for one of the most respected luxury automotive brands in the world.
The Pohanka organization has been serving customers since 1919 and has built a reputation for excellence, integrity, customer satisfaction, and long-term career growth throughout Maryland, Virginia, and Washington DC.
This is a HIGH-INCOME opportunity for serious professionals who understand customer service, relationship building, sales process execution, and luxury client experience.
We are seeking motivated professionals who want to build a long-term career with a prestigious luxury brand and a dealer group known for performance and stability.
COMPENSATION & EARNING POTENTIAL This is a performance-driven pay plan designed to reward top performers.
EXPECTED YEARLY INCOME: $95,000 $145,000+ PER YEAR Top luxury-brand service advisors regularly exceed six figures, especially within Mercedes-Benz environments. Industry averages in Maryland luxury dealerships range from approximately $74,000 $100,000+, and this opportunity is positioned significantly ABOVE market compensation levels for qualified performers.
Compensation includes:
- Aggressive commission structure
- Monthly performance bonuses
- Customer retention incentives
- High-volume earning opportunity
- Long-term income growth potential
WHAT WE OFFER - Luxury dealership environment
- High customer traffic and earning opportunity
- Full benefits package:
- Health Insurance
- Dental
- Vision
- Paid professional training
- Advancement opportunities within Pohanka Automotive Group
- Established service department with strong support systems
- Long-term career stability with a 100+ year automotive organization
POSITION RESPONSIBILITIES - Greet and assist luxury automotive service customers
- Write repair orders accurately and professionally
- Schedule service appointments
- Communicate repairs, maintenance, and recommendations clearly
- Maintain strong CSI and customer satisfaction scores
- Coordinate with technicians and parts departments
- Follow up with customers regarding vehicle status
- Deliver a premium Mercedes-Benz ownership experience
- Build long-term customer relationships
WHO WE'RE LOOKING FOR - Professional and polished individuals
- Strong communication and people skills
- Motivated, organized, and detail-oriented
- Customer-focused mindset
- Automotive dealership experience preferred
- Luxury brand experience is a major plus
- Ability to perform in a fast-paced environment
- Team-oriented mentality with strong work ethic
PROFESSIONAL DRESS CODE This is a luxury automotive environment with high customer expectations.
Professional appearance is REQUIRED:
- Full professional business attire only
- Clean-cut and polished appearance mandatory
- No casual attire permitted
- Candidates must represent the Mercedes-Benz brand professionally at all times
MANDATORY TRAINING REQUIREMENTS All new hires are required to complete all scheduled training in full.
Requirements include:
- 100% attendance mandatory
- No late arrivals
- No early departures
- No missed sessions
- Training is paid and professionally structured
Failure to complete required training may result in disqualification.
INTERVIEW PROCESS - ALL interviews are conducted IN PERSON ONLY
- Interviews MUST be scheduled in advance
- Walk-ins will not be accepted
- Missed interviews will not be rescheduled
Serious candidates only.
REQUIREMENTS - Valid Driver's License
- High School Diploma or equivalent
- Professional appearance and attitude
- Strong customer service skills
- Ability to multitask and communicate effectively
- Dealership experience preferred
- Mercedes-Benz or luxury-brand experience is a plus
If you are serious about building a six-figure career with one of the most respected names in the automotive industry, this is your opportunity.
Apply now at:
NATAToday.net
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#MercedesBenzCareers
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