AUTOMOTIVE SERVICE ADVISOR NOW HIRING LUXURY AUTOMOTIVE SERVICE ADVISORS Mercedes-Benz of Salisbury

National Automotive Training Academy
  • Salisbury, MD
  • $95,000–$145,000
  • Quick Apply
30+ days ago

Job Description

AUTOMOTIVE SERVICE ADVISOR NOW HIRING LUXURY AUTOMOTIVE SERVICE ADVISORS Mercedes-Benz of Salisbury
3.7 Car Dealers Open

2013 N Salisbury Blvd, Salisbury, MD 21801

Mercedes-Benz of Salisbury, proudly part of the legendary Pohanka Automotive Group, is aggressively hiring professional, high-performing Automotive Service Advisors for one of the most respected luxury automotive brands in the world.

The Pohanka organization has been serving customers since 1919 and has built a reputation for excellence, integrity, customer satisfaction, and long-term career growth throughout Maryland, Virginia, and Washington DC.

This is a HIGH-INCOME opportunity for serious professionals who understand customer service, relationship building, sales process execution, and luxury client experience.

We are seeking motivated professionals who want to build a long-term career with a prestigious luxury brand and a dealer group known for performance and stability.

COMPENSATION & EARNING POTENTIAL

This is a performance-driven pay plan designed to reward top performers.

EXPECTED YEARLY INCOME: $95,000 $145,000+ PER YEAR

Top luxury-brand service advisors regularly exceed six figures, especially within Mercedes-Benz environments. Industry averages in Maryland luxury dealerships range from approximately $74,000 $100,000+, and this opportunity is positioned significantly ABOVE market compensation levels for qualified performers.

Compensation includes:

  • Aggressive commission structure
  • Monthly performance bonuses
  • Customer retention incentives
  • High-volume earning opportunity
  • Long-term income growth potential
WHAT WE OFFER
  • Luxury dealership environment
  • High customer traffic and earning opportunity
  • Full benefits package:
    • Health Insurance
    • Dental
    • Vision
  • Paid professional training
  • Advancement opportunities within Pohanka Automotive Group
  • Established service department with strong support systems
  • Long-term career stability with a 100+ year automotive organization
POSITION RESPONSIBILITIES
  • Greet and assist luxury automotive service customers
  • Write repair orders accurately and professionally
  • Schedule service appointments
  • Communicate repairs, maintenance, and recommendations clearly
  • Maintain strong CSI and customer satisfaction scores
  • Coordinate with technicians and parts departments
  • Follow up with customers regarding vehicle status
  • Deliver a premium Mercedes-Benz ownership experience
  • Build long-term customer relationships
WHO WE'RE LOOKING FOR
  • Professional and polished individuals
  • Strong communication and people skills
  • Motivated, organized, and detail-oriented
  • Customer-focused mindset
  • Automotive dealership experience preferred
  • Luxury brand experience is a major plus
  • Ability to perform in a fast-paced environment
  • Team-oriented mentality with strong work ethic
PROFESSIONAL DRESS CODE

This is a luxury automotive environment with high customer expectations.

Professional appearance is REQUIRED:

  • Full professional business attire only
  • Clean-cut and polished appearance mandatory
  • No casual attire permitted
  • Candidates must represent the Mercedes-Benz brand professionally at all times
MANDATORY TRAINING REQUIREMENTS

All new hires are required to complete all scheduled training in full.

Requirements include:

  • 100% attendance mandatory
  • No late arrivals
  • No early departures
  • No missed sessions
  • Training is paid and professionally structured

Failure to complete required training may result in disqualification.

INTERVIEW PROCESS
  • ALL interviews are conducted IN PERSON ONLY
  • Interviews MUST be scheduled in advance
  • Walk-ins will not be accepted
  • Missed interviews will not be rescheduled

Serious candidates only.

REQUIREMENTS
  • Valid Driver's License
  • High School Diploma or equivalent
  • Professional appearance and attitude
  • Strong customer service skills
  • Ability to multitask and communicate effectively
  • Dealership experience preferred
  • Mercedes-Benz or luxury-brand experience is a plus

If you are serious about building a six-figure career with one of the most respected names in the automotive industry, this is your opportunity.

Apply now at:
NATAToday.net

#NowHiring
#MercedesBenzCareers
#LuxuryAutomotiveJobs

Numbers & Facts

LocationSalisbury, MD
Salary$95,000–$145,000

Skills

  • Automotive Industryunmatched
  • Automotive Repair and Maintenanceunmatched
  • Automotive Salesunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Driver's Licenseunmatched
  • Health Insuranceunmatched
  • Housekeeping/Cleaningunmatched
  • Interpersonal Skillsunmatched
  • Maintenance Servicesunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Repair Ordersunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Top Sales Repunmatched

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