Automotive Service Advisor

Description of the role:
The Automotive Service Advisor at Smithtown Volkswagen plays a crucial role in maintaining customer satisfaction by providing
 exceptional service and advice on vehicle maintenance and repair. This position requires a strong understanding of 
automotive systems, excellent communication skills, and a customer-focused approach.

Responsibilities:
- Greet customers and assess their vehicle maintenance needs
- Provide detailed explanations of the recommended repairs and services
- Schedule service appointments and follow up with customers on the status of their vehicles
- Communicate effectively with the service team to ensure timely completion of repairs
- Upsell additional services and products as needed
- Maintain accurate records of service history and customer interactions

Requirements:
- Previous experience in automotive service advising or a related field
- Strong knowledge of automotive systems and maintenance procedures
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using computer software for scheduling and record-keeping

Benefits Available:
- Competitive compensation ranging from $75,000.00 to $110,000.00 per year
- Weekly payment schedule
- Health, Dental and Vision insurance benefits
- 401K and Life Insurance
- Paid vacation and sick leave
- Opportunities for career advancement and professional development
- Employee Discounts

About the Company:
Smithtown Volkswagen is a leading Family owned automotive dealership located in St. James, NY. We pride ourselves on
delivering top-notch customer service and providing high-quality vehicles and maintenance services to our clients. 
Join our team and become part of a dynamic and rewarding work environment.