Automotive Service Advisor

Midas WALNUT CREEK 1823
  • Walnut Creek, California
  • $35,000–$60,000 Per Year
19 days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Paid time off
At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative".
Benefits offered:
  • Paid holidays
  • 401k
  • Sick Leave
  • Employee discounts
Job Description: Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image.
Specific Responsibilities: - Meet and greet Customers. - Write estimates, and suggest services to the customer. - Superior ability to positively relate and communicate with customers, including outstanding telephone skills. - Some Mathematical skills are necessary for creation of estimates and billing. - Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
Additional responsibilities: - You will check vehicle maintenance records; examining service schedules. - Write estimates for parts and labor, review suggested services with customers. - Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop. - Build a great rapport and relationship with customers so they continually return for their service needs. - Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.
We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.
Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving
All Candidates: - High School Diploma or equivalent (preferred) - Must have Clean and Valid driver's license in good standing Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.
Job Type: Full-time Experience:
  • Service writing: 2 years (Preferred)
License:
  • CA driver license (Preferred)
Equal Opportunity Employer and Drug Free Workplace
Paid Training:
  • Yes
Management:
  • Store Manager
  • Assistant Manager
Job Type: Full-time
Pay: $35,000.00 - $60,000.00 per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
Schedule:
  • 8 hour shift
Experience:
  • automotive: 1 year (Preferred)
  • Sales: 1 year (Preferred)
auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor
Compensation: $35,000.00 - $60,000.00 per year

Numbers & Facts

LocationWalnut Creek, California
Salary$35,000–$60,000 Per Year

Skills

  • Automotive Repair and Maintenanceunmatched
  • Billingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • High School Diplomaunmatched
  • Maintenance Servicesunmatched
  • Mathematicsunmatched
  • Needs Assessmentunmatched
  • Project Trackingunmatched
  • Record Keepingunmatched
  • Resolve Customer Issuesunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Tire Repairunmatched
  • Writing Skillsunmatched

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