Automotive Service Advisor/Writer - Elkton Ford

HERTRICH Family of Automobile Dealerships

Elkton, MD

JOB DETAILS
SALARY
$50,000–$85,000 Per Year
LOCATION
Elkton, MD
POSTED
3 days ago

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.

Address: 503 East Pulaski Hwy., Elkton, MD 21921/ Contact 302-648-JOBS (5627) with any questions.

Automotive Service Advisor / Service WriterFull-Time

Be the Connection Between Customers and Service Excellence

The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service team.

If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career.

Why Choose Hertrich?

  • Family-owned and operated dealership group
  • 24 dealerships | 18 automotive brands | 15 collision centers
  • Strong community involvement, supporting 90+ local organizations
  • Long-term stability with room to grow

What We Offer:

  • Extremely competitive salary
  • Clear pathways into success and career advancement
  • Medical, Dental, Vision, Life & Disability insurance
  • Paid vacation, holidays, and personal days
  • 401(k) with employer match
  • Employee vehicle purchase discounts

What You'll Do:

  • Greet service customers promptly and professionally
  • Answer service calls and schedule appointments
  • Communicate repair needs, estimates, and timelines clearly
  • Coordinate repair orders with Technicians
  • Keep customers informed throughout the service process
  • Recommend additional maintenance or services when appropriate
  • Maintain accurate service records
  • Deliver an exceptional customer experience-every visit

What We're Looking For:

  • Customer-focused, energetic, and team-oriented attitude
  • Prior customer service and/or sales experience required (automotive experience is a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)
  • Comfortable using computers and learning dealership software
  • High School Diploma or GED required
  • Flexible schedule, including evenings and Saturdays
  • Valid driver's license with a clean driving record

Join a Company That Puts People First

At Hertrich, we believe great service starts with great people. If you're ready to grow with a respected,

community-focused dealership group, we want to hear from you.

Apply today and take the next step in your automotive career!

Hertrich Family of Automobile Dealerships is an Equal Opportunity/ Drug-free Employer committed to an inclusive workplace where all employees can thrive.



Job Posted by ApplicantPro

About the Company

H

HERTRICH Family of Automobile Dealerships

Yesterday, Today and Tomorrow

For over 100 years, the Hertrich name has been synonymous with growth in the automotive industry. From our inception, the company philosophy has been simply to "Sell cars; Satisfy customers", with the emphasis always on the customer's needs. It takes great employees to make that happen.

From Frederick W. Hertrich's modest immigrant beginnings in 1903 as a Gear-maker, then Engineer for Buick, Hertrich's has grown into "One of the top 100 Dealer Groups in the United States" (Ward's Automotive). With 17 dealerships in four states, 18 franchises and over 900 employees, the Hertrich Family of Dealerships is still exploring new possibilities. Both third and fourth generation family members are actively leading us into a bright future.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1963
WEBSITE
http://www.hertrichs.com/