We are looking for customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities:
Effectively manage incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Perform state inspections
Shuttle customers to work or home
Requirements
Proven customer support experience and genuine desire to help people.
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree or equivalent
Valid driver's license
Reliable transportation
Capable of working effectively on a team.
Dependable, friendly, and enthusiastic.
Detail oriented.
Computer proficiency.
A clean, polished appearance.
Numbers & Facts
Location
The Colony, TX
Job Type
Full-time
Skills
Automotive Repair and Maintenanceunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Lead Generationunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.