COME JOIN THE STANLEY FORD EASTLAND FAMILY!
Great Opportunity with a Growing Company!
Seeking a Service and Parts Assistant providing support to the service and parts departments
- 5 day work week
- Learn while you earn. Opportunity to gain experience and grow into higher level positions
- Employer paid benefits including paid time off and medical coverage after the first 90 days of employment.
Ideal Candidates will have:
- Prior Dealership Service and/or Parts Experience a Plus!
- High School Graduate
- PC Proficient
- Must Pass Background Check, Drug Test, and Motor Vehicle Record Check
SUMMARY
A Service and Parts Assistant provides support to the service and parts department.
ESSENTIAL DUTIES include the following.
Receptionist/Customer Service Duties
- Professionally and timely answering of all calls
- Professionally greet all customers
- Remote Experience Coordinator Duties
- Pick Up and Delivery Driver
- Scheduling other Part-Time Drivers as needed for Pick-up and Delivery
- Assist Answering Calls
- Back up Other Service Assistant as needed
- Back up Housekeeping
Service AssistantDuties
- Remote Experience (Mobile/Red Cap) Administration
- Service Filing
- Prepare Service and Parts Receipts for Accounting
- Scan Warranty Repair Orders to Warranty Manager daily
- Process Service Customer Payments following all company processes.
- Balance Daily
- Guarantee all checks
- Process Credit Card payments following credit card processing policy.
- Administration of Service Loaner Program
- Miscellaneous customer service duties as assigned
- Assist Parts with Merchandise Rack.
Inventory Image Duties
Service Department Housekeeping
- Inspects and cleans service department regularly
- Reports unsafe conditions to Service Director
Back up team members when needed
Miscellaneous duties as assigned
Personal Accountability
- Teamwork
- Attendance
- Professional Appearance
Personal Accountability
- Maintains a professional appearance
- Reliable
- Punctual
- Teamwork
CERTIFICATION: Maintains required levels of manufacturer training and certifications. Must complete all training as required by General Motors to obtain Assistant Parts Manager Certification.
PHYSICAL DEMANDS
- Standing for long periods of time.
- Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.
Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.