Automotive Service Appointment Scheduler

Automotive Service Appointment CoordinatorBobby Rahal Automotive Group - 6696 Carlisle Pike, Mechanicsburg PA 17050Schedule: Monday - Friday 8am to 5pm with a Saturday rotation (and a designated day off during the week if it is your turn to work Saturday)Hourly Rate of Pay: $16.00 WHY YOU'LL LOVE IT HEREPaid time off and six paid holidays after 90 days; PTO increases after one year of employmentHealth insurance and a wide variety of other voluntary benefits after 30 days401(k) participation with company match after 6 monthsOn the job training and opportunities for advancement across the Team Rahal organizationTeam member appreciation monthly eventsTeam member referral bonusesAnnual holiday partiesExcellent work-life balance! WHAT YOU'LL DOIn this position, most of your day is spent talking to clients on the phone or through emails. Your role is not to diagnose their vehicle, but to actively listen and identify their primary concern so you can schedule the appropriate appointment. You follow our scheduling procedure by checking for open recalls, properly verifying client information, and accurately documenting complaints. To ensure that everything runs smoothly, you print repair orders for the next day's business.Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.WHAT YOU'LL BRINGExceptional customer service skillsStrong phone and computer skillsValid driver's license and clean driving recordAbility to spend most of your workday seated at a desk READY TO JOIN OUR TEAM?Please fill out our initial 3-minute, mobile-friendly application so we can review your information!

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