Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
About the Role:
Join M&F Auto Sales as an Automotive Service Manager in Albuquerque, NM, where you'll lead a dedicated team in providing exceptional service to our customers. This is an exciting opportunity to drive operational excellence and enhance the customer experience in a fast-paced automotive environment.
Responsibilities:
Oversee daily service operations, ensuring high-quality customer service and satisfaction.
Manage and train service staff to enhance skills and improve performance.
Develop and implement service processes and procedures for efficiency.
Monitor service department performance metrics and take corrective actions as needed.
Handle customer inquiries and resolve service-related issues promptly.
Maintain inventory of automotive parts and supplies.
Ensure compliance with safety regulations and company policies.
Collaborate with sales and management teams to promote service offerings.
Requirements:
Proven experience in automotive service management or similar role.
Strong leadership skills with the ability to motivate and guide a team.
Excellent communication and customer service skills.
Knowledge of automotive systems and repair processes.
Ability to analyze performance data and implement improvements.
High school diploma or equivalent; automotive certifications preferred.
Strong organizational skills and attention to detail.
Valid driver's license and clean driving record.
About Us:
M&F Auto Sales has been serving the Albuquerque community for over a decade, providing quality vehicles and outstanding service. Our customers love us for our commitment to excellence, and our employees thrive in a supportive and dynamic work environment.