Automotive Service Manager
We’re
searching for an automotive Service Manager who is motivated and serious about their career in this highly
competitive industry. If you are driven to help people,
passionate about customer service and ready to lead a successful
service team, then this opportunity is for you!
Essential
Duties and Responsibilities:
- Train
Advisors to greet every customer that enters our facility
with hospitality and the highest level of respect
- Train
Advisors to present the best solution to properly repair
our customer’s vehicle in a way that is easy for
them to understand
- Manage
the store’s workflow in an effective and efficient
manner
- Train
Advisors to possess the ability to consistently and
effectively sell our services without jeopardizing
honesty and integrity
- Maintain
a positive attitude and team atmosphere at all times
- Use
the phone in a professional manner, always with the
intention of creating a long-term relationship between
the store, yourself and the customer
- Supervise
and direct employees
- Prepare
business goals for each month as well as each year
- To
act in a professional manner that reflects the
quality organization you represent
- Always
project an attitude of honesty and integrity
- Direct,
coordinate, and participate in performing customer service
activities as dictated by workload
- Ensure
that all work is performed to proper specifications
- Assist
other employees as needed
Requirements
Education
and/or Experience Preferences:
- Five
years related experience and/or training; or
equivalent combination of education and experience.
- Graduation
from an industry recognized service training program also
preferred by not required.
Certificates,
Licenses and Registration Preferences:
- Current driver's license
- Proof
of minimum state required insurance on personal
vehicle.
- Driving
record acceptable to our current insurance carrier.
Benefits
Compensation
- Compensation is based on performance and is competitive with the retail
automotive market.
- We offer excellent benefits.
Our
company maintains a strong policy of equal employment opportunity for all
associates. We hire, train, promote and compensate associates on the basis of
personal and professional competence and potential for advancement without
regard for race, color, religion, sex, national origin, age, marital status,
disability or citizenship, as well as other classifications protected by
applicable federal, state or local laws.