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Automotive Service Manager

Passport Auto Group
  • Camp Springs, MD
  • $150,000 Per Year
  • Full-time
1 day ago

Job Description

Passport BMW is seeking a full-time BMW Automotive Service Manager in Suitland, MD to lead service department operations and ensure an exceptional client experience. In this leadership role, you will direct daily operations, coach a high-performing technical team, and uphold white-glove customer service standards in accordance with factory specifications. Top candidates must have at least five years of franchise automobile dealership management experience, strong leadership capabilities, and a commitment to high-line service excellence.

 

Compensation & Benefits

  • Starting Compensation: $150,000 base starting point

Job Responsibilities

Job Duties

  • Department Leadership: Lead, train, motivate, and coach a high-performing service team to drive quality, efficiency, and peak operational performance.
  • Customer Experience: Oversee daily service transactions and operations to ensure every client receives white-glove service that aligns with premium luxury standards.
  • Quality & Compliance: Guarantee all maintenance and repair procedures strictly comply with official BMW factory guidelines and specifications.

Numbers & Facts

LocationCamp Springs, MD
Job TypeFull-time
Salary$150,000 Per Year

Qualifications

Job Requirements

  • Experience: Minimum of 5 years managing a service department for a franchise automobile dealership, preferably within a High Line/luxury brand.
  • Core Competencies: Sales-oriented mindset, strong customer service focus, relentless work ethic, and proven ability to maintain high operational standards.

Benefits

Paid Time-Off, Performance Bonus, 401K, Medical, Dental, Vision

About Company

About Passport Auto Group

Passport BMW is part of the Passport Auto Group, a premier and award-winning automotive dealership network serving the Washington Metro area. Dedicated to delivering a world-class customer experience, Passport BMW represents one of the region's most respected automotive destinations backed by the globally recognized BMW brand.

Skills

  • Automotive Managementunmatched
  • Automotive Repair and Maintenanceunmatched
  • Automotive Salesunmatched
  • Coachingunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Franchise Managementunmatched
  • Leadershipunmatched
  • Operationsunmatched

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