Automotive Service Manager

Dealership Service Manager

Tilleman Motor Co. is seeking a knowledgeable, skilled, and highly motivated Dealership Service Manager to lead our service department and support our continued commitment to excellence. This is a key leadership role for someone who thrives in a customer‑focused environment and values strong collaboration across departments.

Position Overview

The Service Manager is responsible for overseeing daily service operations, leading service personnel, and ensuring an exceptional customer experience. The ideal candidate will understand and fully commit to Tilleman Motor Co.’s vision of excellence in customer service while working closely with other departments to achieve unified company goals.

Key Responsibilities

• Lead and manage all aspects of the automotive service department
• Ensure high standards of customer satisfaction and service quality
• Develop, mentor, and motivate service department employees
• Collaborate with parts, sales, and leadership teams to support shared objectives
• Maintain compliance with OEM standards, warranty requirements, and safety policies
• Monitor performance metrics and drive continuous improvement

Qualifications & Skills

• Strong knowledge of vehicles, service systems, and repair processes
• Proven leadership, organizational, and problem‑solving skills
• Excellent communication and customer service abilities
• Demonstrated commitment to integrity, teamwork, and professionalism
• Ability to align department performance with company vision and values
• Prior manufacturer-dealership service experience required

What We’re Looking For

We are looking for a team‑oriented leader who leads by example, takes pride in their work, and is committed to providing an outstanding customer experience. Success in this role requires collaboration, accountability, and a shared dedication to excellence.

What We Offer

• Competitive compensation based on experience
• 401(k) with company match
• Comprehensive health and wellness benefits
• Continuous professional development opportunities
• Progressive Paid Time Off (PTO)
• Paid holidays
• Supportive, team‑focused work environment
• Long‑term career opportunity with a trusted, locally owned dealership

Apply Today
If you are motivated to lead, passionate about customer service, and ready to grow with a respected dealership, we encourage you to apply.

Tilleman Motor Co. is an equal opportunity employer.