Automotive Service Manager | Heritage Imports Owings Mills

Service Manager

Heritage Imports of Owings Mills is part of MileOne Autogroup, one of the largest privately-owned dealer groups in the country. We are seeking an experienced Service Manager to join our team. This is an excellent opportunity for a dynamic and talented Service Manager to lead our growing Fixed Operations department by providing the highest quality service and customer satisfaction.

Experience Everything MileOne has to Offer:

• Competitive salary with unlimited earning potential
• Great opportunities for career advancement
• State of the Art equipment with robust OEM support
• Positive, success-driven work environment

Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

Service Manager Responsibilities:

• Hire, motivate, mentor and train the service team
• Proactively schedule and manage a busy Fixed Operations / Service department
• Increase RO performance within the Dealership
• Maintain a positive work environment that can translate into customer satisfaction

Service Manager Qualifications:

• Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
• Strong process orientation and lane supervision skills
• Ability to multitask and follow up
• Understanding of automotive repairs

MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.