2700 Broad St., Sumter, SC 29150

Automotive Service Manager

Join Our Family!

Experience is Required

Excellent People, Income and Benefits!

Closed on Sundays!

Are you a driven leader with a passion for delivering exceptional service? Freedom Honda in Sumter is seeking an experienced Service Manager to lead our highâ€'volume service department. You’ll oversee daily operations, drive CSI performance, manage financials, and develop a strong, customerâ€'focused team. This role offers you the opportunity to make a significant impact on our operations while working in a supportive and dynamic environment.

Join us at Freedom Honda and take your career to the next level while making a difference in our customers' lives!

Why Work for Freedom Honda?

• Growing, stable dealership with strong customer demand 
• Supportive leadership invested in your longâ€'term success 
• Modern facility, updated equipment, and a busy service drive 
• Communityâ€'focused culture serving Sumter and surrounding areas 

 
We offer:

• Excellent Income!
• Training
• PTO - Paid Time Off
• 5-Day Work Week - Closed on SUNDAYS!
• Medical, Dental, and Vision Insurance
• 401(k) Investment Plan
• Career Advancement Opportunities
• Employee Discounts
  
  

Responsibilities:

• You'll spend your days overseeing the service department, ensuring efficient operations and high-quality service.
• You'll lead, mentor, and develop a team of service advisors and technicians, fostering a culture of excellence.
• You’ll recruit, train, and retain top service talent 
• You'll manage service budgets and financial performance, driving profitability through effective strategies.
• You'll implement processes that enhance customer satisfaction and streamline service operations.
• You'll collaborate with other departments to ensure a seamless customer experience throughout the dealership.
• You'll analyze service metrics and develop plans for continuous improvement.

Requirements:

• Required: Proven hands-on experience in a service management role within the automotive industry. (5+ years’ experience is preferred)
• Required: Strong leadership and team-building skills.
• Required: Excellent communication and interpersonal abilities.
• Required: Knowledge of service department operations and financial management.
• Preferred: Experience with Honda vehicles and products.
• Preferred: ASE certification or equivalent.