Automotive Service Manager

The Collins Business Group, LLC
  • Liverpool, New York
  • $72,800–$83,200
  • Quick Apply
5 days ago

Job Description

First Automotive is looking for an experienced leader to take charge of our Liverpool repair facility.

You will lead a team and be responsible for keeping the entire operation organized, productive, profitable, and customer-focused.

We need someone who can set expectations, manage workflow, solve problems, hold employees accountable, and make sure company procedures are followed every day.

Responsibilities:
  • Oversee all daily shop operations.
  • Coordinate workflow between service advisors and technicians.
  • Manage scheduling, work in progress, sales, productivity, and customer communication.
  • Lead, coach, schedule, and hold employees accountable.
  • Resolve customer concerns and vendor issues.
  • Ensure estimates, work orders, pricing, parts, and payments are accurate.
  • Maintain a clean, safe, organized, and professional facility.
  • Monitor performance and communicate results or concerns to ownership.

Qualifications:
  • Prior supervisory or management experience is required.
  • Automotive repair shop, dealership, tire store, or service-center management experience is strongly preferred.
  • Strong leadership, communication, customer-service, and organizational skills.
  • Ability to manage people, priorities, and problems in a fast-paced environment.
  • Comfortable using computers and automotive shop-management software.
  • Valid driver’s license and acceptable driving record.
  • Dependable and able to work the full scheduled hours.

Compensation and Benefits:
  • Additional performance-based bonus opportunity.
  • Health insurance options.
  • Dental insurance options.
  • Short-term disability insurance options.
  • Paid holidays.
  • Paid vacation and sick time.
  • Paid job-related training.
  • Company-provided uniforms.
  • Monday-through-Friday schedule with no weekends.

This is an opportunity for the right person to take ownership of a well-established automotive business, lead a capable team, and directly influence the success of the location.

Apply today with your resume and a brief description of your management and automotive experience.

First Automotive and The Collins Business Group are equal opportunity employers. All qualified applicants will be considered based solely on job-related qualifications and business needs, without regard to any status protected by applicable law.

Numbers & Facts

LocationLiverpool, New York
Salary$72,800–$83,200

Skills

  • Automotive Managementunmatched
  • Automotive Repair and Maintenanceunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Driver's Licenseunmatched
  • Health Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Maintenance Servicesunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Procedure Developmentunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Lead/Managerunmatched
  • Tire Repairunmatched

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