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Automotive Service Manager

Automotive Dealership

Olathe, KS

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JOB DETAILS
SKILLS
Automotive Management, Automotive Repair and Maintenance, Automotive Sales, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Follow Through, Interpersonal Skills, OSHA, Profit & Loss, Regulatory Compliance, Safety/Work Safety
LOCATION
Olathe, KS
POSTED
Today
Automotive Service Manager

Automotive Dealership is looking for an experienced Automotive Service Manager to join their dynamic service team. If you are motivated, detailed -oriented, and enjoy working in a fun, fast-paced working environment-then this is the opportunity for you!

The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service.

Job Responsibilities:

  • Combine strong technical skills with people skills to ensure that the dealership provides a high level of customer service within the Service department
  • Responsible for driving profitability and CSI within the service department-meeting both internal and manufacturer goals
  • Ensuring customer follow-up through the day to day management of the Service Advisors
  • Provide on the job training to the service department and regular reporting
  • Assist the company in meeting the standards of providing a safe and healthy work environment, while meeting OSHA compliance standards
  • Ensure that the service department meets all customer satisfaction, retention and financial goals
  • Demonstrates behaviors consistent with the Company's Core Values in all interactions with customers, co-workers, and vendors
  • Other duties may be assigned

About the Company

A

Automotive Dealership

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