Automotive Service Manager

AUTOMOTIVE SERVICE MANAGER

Lead a Great Team. Serve Customers. Drive Results.

NO WEEKENDS

J & M Auto Service is looking for a hands-on leader to guide our front-of-house team at one of our established repair facilities. You will coach Service Advisors, work closely with the Shop Foreman, help customers, and keep the shop performing at a high level.

WHAT YOU’LL DO

• Lead, coach, and hold Service Advisors accountable.

• Manage a portion of daily repair orders and support customers when needed.

• Partner with the Shop Foreman to maintain efficient workflow and technician productivity.

• Monitor key performance indicators, including gross profit, average repair order, and overall shop results.

• Deliver clear communication, timely follow-up, and an exceptional customer experience.

• Provide and participate in ongoing in-house and remote training.

• Keep J & M’s culture, standards, and processes consistent every day.

WHAT WE’RE LOOKING FOR

• Automotive service leadership or strong Service Advisor experience.

• A proven ability to coach people, serve customers, and achieve results.

• Strong communication, organization, judgment, and follow-through.

• A working leader who brings confidence, urgency, integrity, and accountability.

WHY J & M?

• NO WEEKENDS — Protect your time outside of work.

• ESTABLISHED TEAM — Work with experienced advisors, skilled technicians, and proven systems.

• GROWTH & REWARDS — Performance-based compensation and career opportunities.

• CULTURE THAT MATTERS — Lead with care, honesty, respect, professionalism, teamwork, and accountability.

OUR CORE VALUES

Caring • Integrity/Honesty • Accountability • Respect • Professionalism • Teamwork

Ready to lead? Apply today and grow with J & M Auto Service.