Automotive Service Manager

Midas Auto & Tires
  • Southfield, Michigan
  • $85,000–$140,000 Per Year
10 days ago

Job Description

Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. The Store Manager is the leader of the shop. They are customer-facing, responsible for managing workflow, profitability, and overall team performance.
Maximize Profitability & Sales Growth: Achieve monthly targets for Gross Profit, Tires, Financing, Car Count etc. 
Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process
Responsibilities:
  • Write and review repair orders, estimates, and inspections.
  • Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
  • Sell recommended services and maintain high customer satisfaction.
  • Train and manage Service Advisors, CSRs, and Technicians.
  • Monitor KPIs like technician productivity, first-time fix rate, and service time.
  • Conduct meetings, set goals, and drive sales performance.
  • Control expenses (parts, labor, warranty claims, comebacks).
  • Manage inventory, parts ordering, and vendor returns.
  • Oversee compliance, safety, and shop appearance.
Qualifications
  • 5 years Automotive Retail sales and/or management experience
  • Ability to communicate clearly and professionally 
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license
Job Benefits:
  • Guaranteed Base Salary + Commission Pay
  • Group health insurance (BCBS)
  • Paid Vacation (up to 2 weeks) & Paid holidays - 8+ per year
  • High-Volume Store Opportunity
Compensation: $85,000.00 - $140,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Numbers & Facts

LocationSouthfield, Michigan
Salary$85,000–$140,000 Per Year

Skills

  • Automotive Managementunmatched
  • Automotive Repair and Maintenanceunmatched
  • Automotive Salesunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Driver's Licenseunmatched
  • Establish Prioritiesunmatched
  • Inventory Managementunmatched
  • Maintain Complianceunmatched
  • Performance Metricsunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Repair Ordersunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Retail Salesunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Salesunmatched
  • Set Goalsunmatched
  • Tire Repairunmatched

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