Automotive Service Manager

Midas Auto & Tires - Southeast Michigan

  • Southfield, MI
  • 30+ days ago
  • Full-time
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Skills

  • Automotive Managementunmatched
  • Automotive Repair and Maintenanceunmatched
  • Automotive Salesunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Driver's Licenseunmatched
  • Establish Prioritiesunmatched
  • Inventory Managementunmatched
  • Maintain Complianceunmatched
  • Performance Metricsunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Repair Ordersunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Retail Salesunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Salesunmatched
  • Set Goalsunmatched

Description

Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. The Store Manager is the leader of the shop. They are customer-facing, responsible for managing workflow, profitability, and overall team performance.


Maximize Profitability & Sales Growth: Achieve monthly targets for Gross Profit, Tires, Financing, Car Count etc. 
Drive Operational Excellence: Ensure efficient workflow, proper staffing, and adherence to repair order process
 
Responsibilities:
  • Write and review repair orders, estimates, and inspections.
  • Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes.
  • Sell recommended services and maintain high customer satisfaction.
  • Train and manage Service Advisors, CSRs, and Technicians.
  • Monitor KPIs like technician productivity, first-time fix rate, and service time.
  • Conduct meetings, set goals, and drive sales performance.
  • Control expenses (parts, labor, warranty claims, comebacks).
  • Manage inventory, parts ordering, and vendor returns.
  • Oversee compliance, safety, and shop appearance.
Qualifications
  • 5 years Automotive Retail sales and/or management experience
  • Ability to communicate clearly and professionally 
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license
Job Benefits:
  • Guaranteed Base Salary + Commission Pay
  • Group health insurance (BCBS)
  • Paid Vacation (up to 2 weeks) & Paid holidays - 8+ per year
  • High-Volume Store Opportunity

Numbers & Facts

LocationSouthfield, MI
Job TypeFull-time

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